The Black List . . .
Companies that I will not do business with again:
- Astound Broadband – Poor technical capabilities. Their cable modem service is VERY unstable. Their cable TV service is poorly managed and maintains some of the worst signal quality of any of Cable Company I’ve ever dealt with (with the exception of TCI . . . enough said).  Don’t even get me started on their phone service . . . they activated voicemail on my home phone without informing me, sending anyone that called me into voicemail hell . . . and then promptly disconnected them. Apparently they don’t run their own phone network, they contract with another company that takes several days to respond to them. While their customer support is friendly, they are unable to assist you with even the most basic of problems. If you do business with them, make sure you have a backup plan . . . you’ll need it!
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