Notes Regarding Apple Tech Support
When the message says that a rep will be with you in approximately 5 minutes, what they really mean is that they will be with you in less than 5 minutes!
The person who answers the phone speaks ENGLISH and has a CLUE regarding the technology they are supporting!
Steve Jobs exacts his revenge on users through the use of impossible key combinations, such as holding down the Command + Option + P + R keys while pressing the Power button (Yeah, look at that one on your keyboard).
